Return & Refund Policy
- Return Policy | In-store Sales
Items bought in-store can not be returned.
* A store credit or exchange can be granted at discretion of the owner, but is not mandatory.
- Return & and Refund Policy | Online Sales
Thanks for shopping online at TERTIUS COLLECTION.
If you are not entirely satisfied with your purchase, we're here to help.
You have 14 calendar days to return an item from the date you received it.
- To be eligible for a return, your item must be unused and in the same condition that you received it.
- Your item must be in the original packaging.
- Your item needs to have the receipt or proof of purchase.
- Once we receive your item, we will inspect it and notify you that we have received your returned item.
- We will immediately notify you on the status of your refund after inspecting the item.
- If your return is approved, we will initiate a refund to your credit card (or original method of payment).
- You will receive the credit within 5-10 days, depending on your card issuer's policies.
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.